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Information Systems Administrator – Staff Position

DATE: 1/11/2024

JOB TITLE: Information Systems Administrator

JOB SUMMARY: Embrace a pivotal role at William Penn University (WPU) as an Information Systems Administrator, contributing to the creation of a dynamic learning community for students, faculty, and staff. This position involves providing technical leadership, fostering leadership skills in others, deploying cutting-edge technologies, and embodying Quaker values such as simplicity, peace-making, integrity, community, and equality. The Information Systems Administrator is responsible for delivering comprehensive technical support for the university’s computing and information resources, with a focus on tailored assignments for specific academic or administrative units, individual campuses, or a broader university-wide technician role.

DEPARTMENT: Information Technology

QUALIFICATIONS: 

Education: Associate degree required; bachelor’s degree in computer science, information systems, or a related technical discipline preferred.

Experience: Minimum of 4 years of experience in a System Administrator or equivalent role.

TECHNICAL PROFICIENCIES:

  • Expertise in operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directory, virtualization, HTTP traffic, content delivery, and caching.
  • Proven experience in project management, application design and integration, and cloud computing, specifically with Microsoft Azure.
  • Proficiency in analyzing and repairing large-scale distributed systems, creating volumes and assigning them to servers, and remote replication.

ABILITIES AND SKILLS:

  • Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Take responsibility for projects and solutions within the larger business initiative.
  • Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace.
  • Facilitate faster and smarter business processes, developing analytics for meaningful insights.
  • Collaborate with internal and external partners to communicate project status, activities, and achievements.
  • Document processes, procedures, and configurations to maintain a comprehensive and up-to-date knowledge base.

PERFORMANCE RESPONSIBILITIES:

  • Perform server administration tasks (ex: user/group, security permissions, group policies); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
  • Monitor data-center health using existing management tools, promptly responding to hardware issues, and contributing to the build, testing, and maintenance of new servers.
  • Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, security updates, support internet, intranet, LANs, WANs, and network segments.
  • Support the help desk and other teams by troubleshooting, identifying root causes, and providing technical support when needed.
  • Conduct routine and scheduled audits of all systems, including backups, to ensure robust security and operational efficiency.

REPORTS TO: Directors of Information Technology

EVALUATION: Performance evaluations will adhere to the policies established by William Penn University’s Board of Directors.

TERMS OF EMPLOYMENT: At-will employee

Send cover letter, resume, and references to: 

Human Resources
William Penn University
201 Trueblood Ave
Oskaloosa, IA 52577
johnsonb@wmpenn.edu

William Penn University is an equal opportunity provider and employer.